Sa DVMCI "Very Important Patient Ka!"
Sa DVMCI "Very Important Patient Ka!"
A year often remembered as a decade of peace and prosperity, De Vera Medical Center can trace its roots in 1990 when Dr. Bonaleth M. De Vera,
decided to put up a lying-in clinic so she could closely monitor her pediatric patients. A year later in 1991, this facility was converted into a ten (10) bed primary hospital, then known as the De Vera’s Pediatric clinic and Hospital.
In 1993, the Rehabilitation Center, the first in Region 2, was added to the hospital services.
In 1994, due to the increasing number of clienteles, which are not only from Santiago, Isabela, but also from neighboring towns and provinces,
the hospital was expanded into 3-storey building with 30-bed capacity. During that year, specialists in Pulmonology - Internal Medicine, General Surgery, Orthopedic Surgery, Obstetrics and Gynecology and Neurology joined the hospital. This encouraged Dr. Bonaleth to provide additional services like the Operating room and upgraded the existing services from Laboratory and Pharmacy Department. On the same year, a group of doctors helped in establishing the Radiology and Ultrasound Department. These improvements of the hospital led to the accreditation of Department of Health to Secondary General Hospital. A new name was given which was
De Vera’s General Hospital and Rehabilitation Center.
With the continuous fulfillment of hospital’s vision to provide comprehensive health care services and facilities, the CT Scan and Mammography Center, Heart and Lung Center, Gastroscopy unit and Isabela Derm Center were established in 1998. This was made possible thru the help and support of incorporators of Radiology and Ultrasound. Other specialists came in, which resulted to construction of additional clinics. General Surgeons, EEBT Specialists, Oncologists and Cardiologists were added to the in-house medical staff.
Dubbed as millennium offering, an Intensive Care Unit Hemodialysis and Neurophysiolaboratory which include EEG Laboratory, Visual Perimetry and Hearing Aid Center were opened. In the last quarter of 2001, Electrodiagnostic Laboratory was opened which offers electromyelography nerve conduction study and Brainstem Evoked Potential studies.
With its growth, De Vera’s General Hospital and Rehabilitation Center will always look back to where it has started, the pediatric patients. In 2002, the long dream of Dra. Bonaleth to provide a school for special children materialized. The Our Lady of La Salette School for Special Children was established in cooperation with the University of La Salette. This is the first in City of Santiago and it is a great help in catering the needs of the neglected sector in our community. In 2003, the Pediatric Section was also improved with the addition of pediatric subspecialties consultants in Neurology, Pulmonology, Cardiology, Nephrology, Hematology and Oncology.
Through easy and tough times, the hospital grew bigger. The number of staff and personnel also increased. The Nursing Services, Housekeeping Department, Business Office, Medical Records Section, Central Supply Unit, Kitchen and Dietary Unit were created to meet the demands of the growing institution. In late 2004, the expansion program of the hospital started. Additional facilities were constructed to provide a more spacious Emergency Room Complex, Laboratory and Diagnostic services. In early 2005, due to demand of chronic patients undergoing chemotherapy and dialysis treatment, the administration decided to upgrade its services into a secondary care provider (tertiary level). The administration also applied for an increase in bed capacity to 50 beds, as well as the change in name to De Vera’s Medical Center. These changes and initiatives were approved by the Department of Health in May 2005.
This was the decade where there was a progress on information technology. But the economy on this decade experienced global financial crisis and intl. recession. Despite this scenario, the hospital was lucky enough to still experience fast growth due to its best practices in the workplace. The hospital was accredited on this year by Philippine Health Insurance Corporation (PHIC) as Center of Quality. The De Vera’s Medical Center have won local and intl. recognition like the Excellence Award given by the Asian Hospital Management Awards for Hospital’s Best Practices held at Singapore in 2011. In 2012, PHIC accredited the hospital as Center of Excellence. In 2013, the De Vera family decided to open its doors from a single proprietorship to a corporation. This is to show gratitude to all stakeholders who have been serving our institution to its growth and success through the y ears. Thus in 2013, the Securities and Exchange Commission approved our application of Corporation and was named De Vera Medical Center, Inc. The following year, the hospital was accredited by ISO 9001:2008 and inauguration of The First Isabela MRI Center. This proves that we are in compliance on statutory and regulatory requirements in providing our services that meet the needs of our customers.
In 2016, another milestone of the corporation was the establishment of San Mateo Multicare Hospital at San Mateo, Isabela. This was done to extend our healthcare services to nearby municipalities in Isabela. The hospital also inaugurated the TB-DOTS Center to provide diagnostic and therapeutic services to patients diagnosed or suspected of having tuberculosis. We always aim of constant growth in offering our services. We were only restricted by our lack of parking spaces and other structures needed for compliance by our accrediting bodies. Thus, through the help and guidance of our City Mayor, Mayor Joseph Tan, we were obliged to plan for a bigger hospital. This resulted to make into a reality, our dream big of new DVMCI. The construction started before pandemic. But through God’s grace, we are hopeful to transfer by 2022 to serve our patients well.
The global pandemic gave our economy so much challenges in handling people, managing finances and providing excellent services to patients. But De Vera Medical Center Inc., is still carrying on its mission to provide quality and safe healthcare services. We continue to focus on Total Patient Experience by improving our people engagement. We provided free transportation and meals to our health workers during the start of community lockdowns. We also have partners in hotel industries which provided free accommodation for one month to our staff who are not residents of Santiago City. We also made sure that our health workers will be prioritized in the allocation of the government for COVID vaccination. These were our initiatives in order for us not to have delays in our services to patients. We are mostly needed a t this time of pandemic. We are the hope of the hopeless and so we continue to be the backbone of our government in uplifting our economy.
Aside from these initiatives to our health workers, we also innovate our services that will suit the needs of our patients who cannot go out to hospitals due to pandemic. Thus, the Lab on Wheels and Pharma on Wheels were created. We deliver laboratory services to their doorsteps. We allow them to book a schedule and collection of specimens will be done at home We also deliver medicines to their residences. Patients will only send the picture of their prescription to our official Facebook page and confirm delivery details. We also extend our care to patients infected with COVID-19 who are suspected or confirmed and asymptomatic with mild symptoms, not needing hospitalization.
De Vera Medical Center passed the re-certification on ISO 9001:2015 last September 2021. This is a manifestation that De Vera Medical Center Inc., is still committed in aiming its vision, to be the leading and pioneering institution of excellence and innovation in healthcare and wellness in Region 2. The hospital and its stockholders are persistent in providing support to staff thru training and assistance that will develop them physically, mentally, emotionally and above all spiritually. Our dream of the construction of new DVMCI is coming into reality despite the difficulties brought by COVID-19. This will definitely help our community to still continue experience state of the art facilities and best practices, with a more spacious a nd bigger hospital. The institution from its humble beginnings 30 years ago up to present and in the future is still steadfast to its tagline, sa “DVMCI, VIP Ka”! Happy Pearl Anniversary DVMCI, let us all be a pearl to every one!