BUSINESS PROFILE

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     A  year   often   remembered   as a   decade of peace and  prosperity,   De Vera Medical   Center   can   trace its    roots  in  1990    when  Dr.  Bonaleth M. De Vera, 

decided   to   put   up a   lying-in   clinic so she could closely monitor her pediatric patients.    A   year   later   in 1991,   this facility was converted into a ten (10) bed primary hospital, then known as the De Vera’s Pediatric clinic and Hospital.  

     In 1993,   the Rehabilitation   Center,   the   first in   Region 2, was added to the hospital services.  

    In 1994,   due   to the  increasing number of clienteles, which are not only from Santiago,     Isabela,     but     also     from     neighboring    towns    and   provinces,

the  hospital  was  expanded  into  3-storey building with 30-bed capacity. During that   year, specialists   in    Pulmonology - Internal Medicine,      General Surgery, Orthopedic   Surgery,   Obstetrics   and   Gynecology   and   Neurology   joined the hospital.  This encouraged  Dr. Bonaleth   to   provide  additional services like the Operating   room   and   upgraded  the   existing   services   from   Laboratory and Pharmacy     Department.    On the   same year,   a   group   of   doctors   helped in establishing  the Radiology  and  Ultrasound Department.    These improvements of   the    hospital    led  to     the   accreditation   of     Department   of   Health   to   Secondary     General     Hospital.     A      new   name     was     given     which     was 

De Vera’s General Hospital and Rehabilitation Center.  

     With the continuous  fulfillment of hospital’s vision to provide comprehensive health care services and facilities, the CT Scan and Mammography Center, Heart and Lung Center, Gastroscopy unit and Isabela Derm Center were established in 1998.  This was made possible thru the help  and   support   of   incorporators   of Radiology  and   Ultrasound.    Other   specialists   came   in,   which   resulted   to construction     of     additional   clinics.    General   Surgeons,   EEBT     Specialists, Oncologists and Cardiologists were added to the in-house medical staff. 

     Dubbed   as   millennium   offering,   an   Intensive Care Unit Hemodialysis and Neurophysiolaboratory   which   include   EEG   Laboratory,  Visual Perimetry and Hearing   Aid   Center were opened.  In the last quarter of 2001, Electrodiagnostic Laboratory   was   opened   which   offers   electromyelography nerve conduction study and Brainstem Evoked Potential studies. 

     With   its   growth,   De Vera’s   General Hospital and Rehabilitation Center will always   look   back   to   where it has started, the pediatric patients.  In 2002, the long     dream    of     Dra.   Bonaleth   to   provide   a school   for   special   children materialized.    The   Our   Lady   of   La   Salette   School   for Special Children was established   in   cooperation   with   the   University of La Salette. This is the first in   City   of   Santiago and it is a great help in catering the needs of the neglected sector   in   our   community.   In   2003,   the  Pediatric Section was also improved with     the    addition   of   pediatric   subspecialties   consultants   in   Neurology, Pulmonology, Cardiology, Nephrology, Hematology and Oncology.  

     Through  easy and tough times, the hospital grew bigger.  The number of staff and personnel also increased.  The Nursing Services, Housekeeping Department, Business   Office,   Medical   Records   Section,   Central   Supply Unit, Kitchen and Dietary   Unit   were  created to meet the demands of the growing institution.  In late   2004, the   expansion   program of  the hospital started. Additional facilities were   constructed   to   provide   a   more   spacious   Emergency  Room Complex, Laboratory   and   Diagnostic   services.  In   early 2005, due to demand of chronic patients   undergoing  chemotherapy and dialysis treatment, the administration decided   to   upgrade   its services into a secondary care provider (tertiary level).  The   administration   also   applied  for an increase in bed capacity to 50 beds, as well   as   the   change   in  name to De Vera’s Medical Center.  These changes and initiatives were approved by the Department of Health in May 2005.

     This   was  the decade where there was a progress on information technology. But   the   economy   on   this  decade  experienced global financial crisis and intl. recession.   Despite   this   scenario,   the   hospital   was   lucky   enough   to   still experience   fast  growth due to its best practices in the workplace.  The hospital was accredited on this year by Philippine Health Insurance Corporation (PHIC) as Center of Quality. The   De   Vera’s   Medical   Center   have   won   local   and  intl. recognition   like  the Excellence Award given by the Asian Hospital Management Awards   for   Hospital’s   Best   Practices  held at Singapore in 2011.  In 2012, PHIC accredited   the   hospital   as   Center   of   Excellence. In 2013, the De Vera family decided   to   open its doors from a single proprietorship to a corporation.  This is to   show   gratitude to all stakeholders who have been serving our institution to its   growth   and   success   through   the y  ears.  Thus in 2013, the Securities and Exchange   Commission approved our application of Corporation and was named De Vera Medical Center, Inc.  The following year, the   hospital  was accredited by ISO   9001:2008   and   inauguration   of The First Isabela MRI Center.   This proves that   we   are   in   compliance   on   statutory   and   regulatory   requirements in providing our services that meet the needs of our customers.   

     In 2016,   another   milestone of the corporation was the establishment of San Mateo   Multicare   Hospital   at San Mateo, Isabela.  This was done to extend our healthcare   services   to   nearby   municipalities   in Isabela. The   hospital    also inaugurated   the TB-DOTS Center to provide diagnostic and therapeutic services to   patients   diagnosed   or   suspected of having tuberculosis. We always aim of constant   growth in offering our services.  We were only restricted by our lack of parking   spaces   and other structures needed for compliance by our accrediting bodies.  Thus, through   the help   and guidance   of our City Mayor, Mayor Joseph Tan, we   were obliged   to plan for a bigger hospital. This resulted to make into a reality, our dream big of new DVMCI.  The construction started before pandemic.  But   through   God’s   grace, we   are   hopeful   to   transfer   by 2022 to serve our patients well. 

     The   global   pandemic   gave   our   economy   so  much challenges in handling people,   managing   finances   and   providing   excellent   services   to    patients.   But De Vera Medical Center Inc., is  still carrying on its mission to provide quality and   safe  healthcare services. We continue to focus on Total Patient Experience by   improving   our  people   engagement.  We   provided free transportation and meals to  our health workers during the start of community lockdowns.  We also have   partners   in hotel  industries which provided free accommodation for one month   to   our   staff  who are not residents of Santiago City. We also made sure that   our   health workers will be prioritized in the allocation of the government for   COVID   vaccination.  These   were   our initiatives in order for us not to have delays   in   our   services   to   patients.  We   are   mostly   needed a t this time of pandemic.  We   are   the   hope   of   the   hopeless   and so we continue to be the backbone of our government in uplifting our economy.  

     Aside   from   these   initiatives   to   our  health workers, we also innovate our services   that  will  suit the needs of our patients who cannot go out to hospitals due to pandemic.  Thus, the Lab on Wheels and Pharma on Wheels were created.  We   deliver   laboratory   services   to  their  doorsteps.  We allow them to book a schedule   and   collection   of   specimens   will   be done at home We also deliver medicines   to   their   residences.  Patients   will   only   send   the picture of their prescription   to our official Facebook page and confirm delivery details.  We also extend   our   care   to   patients   infected   with   COVID-19  who are suspected or confirmed and asymptomatic with mild symptoms, not needing hospitalization.

     De Vera   Medical   Center   passed   the   re-certification   on ISO 9001:2015 last September 2021.  This  is a manifestation that De Vera Medical Center Inc., is still committed   in   aiming   its vision, to be the leading and pioneering institution of excellence   and   innovation in healthcare and wellness in Region 2. The hospital and   its   stockholders   are  persistent in providing support to staff thru training and   assistance   that   will   develop  them physically, mentally, emotionally and above   all   spiritually.  Our   dream   of the construction of new DVMCI is coming into  reality despite the difficulties brought by COVID-19.  This will definitely help our   community   to   still continue experience state of the art facilities and best practices, with   a   more   spacious a  nd bigger hospital.  The institution from its humble  beginnings 30 years ago up to present and in the future is still steadfast to   its tagline, sa “DVMCI, VIP Ka”! Happy Pearl Anniversary DVMCI, let us all be a pearl to every one!

      Through the power of Collaboration, Compassion, and Commitment, De Vera Medical Center, Inc. were able to finish the DOH inspection in our new home. 

With great joy and excitement, we embrace a future filled with boundless opportunities and promise. The opening of The New De Vera Medical Center, Inc. symbolizes our unwavering commitment to innovation, advancement, and the delivery of world-class healthcare to the people of Region 2. From our esteemed medical professionals to our dedicated staff members and loyal supporters, each one of you has played an integral role in shaping the legacy of DVMCI. Together, let us continue to innovate, inspire, and make a meaningful difference in the lives of those we serve. As we embark on this new chapter, we invite you to join the DVMCI Family and be a part of our journey towards building the healthcare of the future in Region 2. Sa “DVMCI, VIP Ka”!